Chad Thelen, Owner
Thelen Cabinet Company
“I have been having a great experience on the new email platform and also with OneDrive. Thank you for setting everything up and addressing all of the small details afterword, I really appreciate you following up with everything. The way you set up the one drive with the desktop on my work machine is AWESOME! I access it from my mobile all the time to retrieve information from estimates or shop drawings, a lot of phone numbers and addresses. I really like the way I can make a new customer folder on the desktop and it is automatically into the OneDrive. Exactly what I needed!”
Seattle Sutton’s Healthy Eating
“It is like Troy and his team have put life jacket on my computer systems! Any time I have issues I don’t know how to handle, I contact Troy and he takes over my computer and resolves the problems quickly. He has set up our Microsoft Exchange files, e-mails and daily backup services among other things. I highly recommend his company – they go above and beyond to make sure I don’t miss a beat with my company. Thanks Troy!!”
Adellmarie Hanson, Office Manager
Family Vision Clinic Farmington
“SOL-IS website design services were phenomenal. Cindy, our designer, was incredibly friendly & helpful. She was available to answer all of our question & make any updates to the website in a timely fashion. Our new website is professional, user friendly, and fits our branding style. We love it!”
Debra Olson, Office Manager
Olson Carriers, Inc.
“We are so glad we signed on with you and your company. We have had multiple problems in the past trying to find that one company and staff to be a support for our computers and us. We finally found that with SOL-I.S. We now have the support which includes the knowledge and care that we receive from you. We have very little issues now and our company can run so much smoother with the help of you. Furthermore when there is a minor issue your staff is awaiting and promptly responds to our needs.
We just wanted to let you know how greatly we appreciate you and thank you for your continued support.”
Mark Newhall, Editor & Publisher
FARM SHOW Magazine
“I’m very glad to have found you when we had an issue with our server last summer and appreciate the peace of mind knowing you’ve got your eye on it every day. Our whole business is on our computers so I’m glad to know we have someone reliable to call when we need help. I’ll definitely keep you in mind when talking to friends.”
“Just wanted to say that I certainly appreciate the speed and attention that you and your folks provided. It is frustrating for those of us that are not computer savvy to experience problems and not know what to do. However, you and the team solved the issues without delay. Thank you so much.”
Cathy Carlson, Emerson Consultants, Inc.(former Office Manager)
“I want to take a moment to thank you and your staff at SOL-I.S. for your services. I have 25 plus years in the accounting arena and have worked with several custom programmers- hands down none of them came close to the service SOL-I.S. provided. When I was Office Manager for Emerson Consultants, Inc. and you took over as our network solutions team my computer headaches ended. SOL-I.S. was there with friendly fixes and updates, solving the problem with whatever necessary. Concerned, courteous, polite,on time, budget oriented, service with a passion and flair. Not your typical “IT Guys”! So much more. Customer Service at it’s best from SOL-I.S. Also, I was fortunate enough to use SOL-I.S. for my personal side business web page. Wow! Patience, understanding, willingness to teach, and train with assurance and encouragement. The service and friendship are ever present. Truly, SOL-I.S. can ease your technology worries and assist your company so you can concentrate on what you do best. I recommend SOL-I.S. to anyone who has computer needs!”
“Troy and the SOL-I.S. team have been handling Medafor’s IT network, computer and telephone needs for approx. 14 years. We really couldn’t bring in-house the type of quality service and support we get for the cost. SOL-IS also allows us to focus our internal resources and energy on the functions and activities that drive our business forward. As C.F.O., it is very helpful to me to know that our data, information security, and I.T./I.S. needs are in good hands with SOL-I.S. They also provide pro-active and helpful strategic thinking related to our on-going and future software, telecom and information technology needs.”
Chris Kenelly, Owner & President
Northfield Construction Company
“I am the Owner and President of Northfield Construction Company and a founding partner and President of Bluewater Commercial Real Estate. My companies have been using SOL-I.S. for over 2 years.
Bluewater Commercial was a start-up company and I acquired Northfield Construction Company. Neither companies had the right technological infrastructure to grow. SOL-I.S. helped us to find the right solutions for our technological needs and provides continual management.
The staff is friendly, very knowledgeable, and continue to support our needs and requests in a timely manner.”
Jon Freeman, C.F.O.
EmboMedics, Inc. / Gila Therapeutics, Inc.
“I am currently the C.F.O. of EmboMedics, Inc.and we are utilizing SOL-I.S. for our computer hardware and network support. I also worked with SOL-I.S. at a prior employer of mine, Medafor Inc., for several years [Medafor was ultimately acquired by C.R. Bard in October of 2013]. I am also planning on working with SOL-I.S., at the appropriate time, at another client company of mine where I am contract-C.F.O. (Gila Therapeutics). That company is presently virtual, but will be expanding and evolving over the next couple of years.
I have found SOL-I.S. to provide great service and support for all our email, network, computer maintenance and support, and hardware and software sourcing. They are very strong technically, and also have a great work ethic and desire to satisfy the needs of their clients. Having worked with SOL-I.S. at Medafor, I took sole responsibility and accountability for bringing them into EmboMedics and had no qualms in doing so. I’ve also found their fee and pricing structure to be very fair and economical for my employers and clients, and is a much better business/support model for us than it would be to bring this kind of service and support in-house.”
Debra Olson, Office Manager
Olson Carriers, Inc.
“We have been a satisfied client of SOL-I.S. since 2014. We consider them to be our virtual I.T. department.
We take advantage of their fully managed monthly service to ensure continued operation and optimization of our information technologies including our server, workstations, router/firewall and Office 365. We use their Client Access Portal to easily communicate our needs, and have been impressed with their quick response times and efficient resolution of whatever problems we’ve encountered.
We appreciate their 24/7 availability and have found them to be very easy to work with. We are confident of their knowledge and capabilities. We would recommend SOL-I.S. to any business in need of reliable I.T. support but unable to justify the cost of a full-time I.T. employee or department.”
Town & Country Club of St. Paul
“Town & Country Club of S. Paul has its challenges. One of them being an old building with lots of cement walls and advanced I.T. needs. SOL-I.S. has been a huge asset to us in meeting those needs. They are quick to rectify any situation and Troy and his technical team has knowledge that can’t be matched.
Nearly three years ago we underwent a complete hardware and software upgrade. With that came the need for all new wiring and everything else that goes with a large project. Deadlines were met, and their staff was on site during the entire transition time. We could not have asked for better service and dedication from anyone.
We are very fortunate to have the working relationship that we do with SOL-I.S. It is not easy to find a vendor that is as dedicated to its customers as SOL-I.S., and to have the vision that is represented in all of the Computer Technicians that have serviced our system.”
David Krenn, CFO
“ValenTx has been a customer of SOL-Information Systems (SOL-I.S.) since August 2014 and highly recommends SOL-I.S. as a “Virtual” I.T. Department. Troy and his team have been very helpful to our success in the following areas:
- Workstation setup and ongoing management
- Remote VPN access
- Server management and maintenance
- Onsite and Offsite storage backup
- Office 365 setup and management
- Computer inventory management and optimization
The response time and process to close open items is always very timely and the team will appropriately manage items remotely prior to making a physical trip to our office.
From a cost perspective, we get significantly more responsiveness at a very reasonable and predictable monthly cost.
I would highly recommend SOL-I.S. to companies considering their services.”