OUR TEAM
Troy
Troy Solis, founder of SOL-I.S. Technology Solutions, started his career in technology as a radar and radio electronics technician in the US Navy. After eight years of service, he joined the medical device industry, where his talent for technology advanced him from electronics technician to roles in I.T. management and consulting. After a decade in staff positions while consulting as a side business, he launched SOL-I.S. Technology Solutions, LLC in 2009.
Cindy
Cindy, Office Manager since 2013, leads all customer service, accounts payable and accounts receivable. She is most likely the first helpful voice you will hear when you call us, and the go-to-person should you have any billing questions. Her extensive office management and customer service expertise is a result of her many years spent in the travel industry. She has been to several countries and loves to share her travel insights with others.
Gary
Gary is our Senior Technical Account Manager, having joined SOL-IS Technology Solutions in 2015. He provides tech support, customer service, project management, and onsite consulting to our clients. In addition to being a Certified Information Systems Security Professional (CISSP), he is a certified golf professional!
Cassie
Our Sales & Operations Analyst, Cassie, is our team’s newest employee, joining us in 2020. In addition to hardware procurement, she assists with phone calls and assigning incoming tickets. She is also process-oriented and enjoys creating or suggesting different processes to be more efficient as a team and for our clients.
Adam
Adam is a Technical Account Manager (TAM) and has been working with us since 2019. In addition to bringing previous technical support experience to the table, Adam also brings a friendly, neighborhood IT-Tech attitude while assisting SOL-IS Technology Solutions’ clients with their technical support needs. Like Cassie, Adam is process-driven always looking to increase productivity.Vicki
Vicki is our afterhours technician. She works in the evenings to take care of any configuration changes, cybersecurity implementations, upgrades or troubleshooting that requires more time and causes less interruptions for our clients. She has been an asset to our team since 2014.