About Our Mission of Relentless Customer Service

Relentless Customer Service Team

Founded in 2006 by Troy Solis, SOL-Information Systems delivers quality IT support to small to medium sized businesses, who typically have no internal IT department. From our “virtual office” we actively monitor and troubleshoot computer/network issues in any location – the Twin Cities area and beyond.

What sets us apart from our competitors is what we call our “Relentless Customer Service”. We approach our customers as if we are your IT Department. When a solution is needed, you have a team of experts working for you.

Like Oxygen for you Network, Our goal is to proactively manage your technology needs to prevent problems so you can focus on business initiatives.

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WHAT YOU CAN EXPECT
  • “Live” people who answer the phone and know who you are!
  • Proactive and “relentless” troubleshooting.
  • Technical experts to answer questions.
  • Consultants who assist with your technology planning.
OUR HISTORY

Troy Solis, SOL-Information Systems Business OwnerSOL-I.S. was founded by Troy Solis in Minneapolis, MN. Starting as an independent consultant as a virtual IT department for start-up medical device companies, he found that reactive technical services was not the way to go. Our business now provides Proactive IT Managed Services, IT Consulting/Professional Services, Tech Support, Private or Hybrid Cloud Services and Website Design. We continue to offer our IT services to the medical device industry, and look forward to being your full-service Minneapolis IT Support as your Virtual IT Department in any industry.

Our Partnerships

At SOL-I.S., we are confident in our knowledge and experience, but know there is always more to learn. We stay involved with our business community to better understand current business needs and to create partnerships with top-notch organizations. With our network of trusted partnerships, no job is too big for Minneapolis IT Consulting firm SOL-I.S.

 

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